Job Title: Pharma Lab Information Technology Support
Job Summary:
We are seeking a talented and dynamic individual to join our team as a Pharma Lab Information Technology Support specialist. In this role, you will be responsible for providing technical support and troubleshooting for all IT systems and software used in the pharmaceutical lab environment. You will work closely with lab personnel to ensure that all IT systems are running smoothly and efficiently to support daily operations.
Responsibilities and Duties:
- Provide technical support for all IT systems used in the pharmaceutical lab, including hardware, software, and networking equipment.
- Troubleshoot and resolve technical issues in a timely and efficient manner to minimize downtime and ensure the continuity of lab operations.
- Assist in the installation, configuration, and maintenance of IT systems and software in the lab environment.
- Collaborate with lab personnel to understand their IT needs and provide customized solutions to meet those requirements.
- Train lab staff on how to effectively use IT systems and software to enhance productivity and accuracy in their work.
- Stay current on industry trends and best practices in IT support for pharmaceutical labs to continually improve our IT infrastructure.
Qualifications and Skills:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 2 years of experience in IT support, preferably in a pharmaceutical lab or healthcare setting.
- Strong knowledge of IT systems and software commonly used in pharmaceutical labs, such as LIMS, ELN, and laboratory automation software.
- Excellent troubleshooting and problem-solving skills with a keen eye for detail.
- Ability to effectively communicate technical information to non-technical users and provide training as needed.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
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