Job Title: Medical Secretary
Job Summary:
We are seeking a skilled and organized Medical Secretary to join our healthcare team. The ideal candidate will be responsible for handling administrative tasks in a medical office setting, including scheduling appointments, managing patient records, and providing excellent customer service to patients.
Responsibilities and Duties:
1. Schedule patient appointments and maintain appointment calendar.
2. Maintain and update patient records and ensure accuracy of information.
3. Answer phone calls and respond to patient inquiries in a professional manner.
4. Assist healthcare providers with administrative tasks as needed.
5. Process medical paperwork and insurance claims.
6. Maintain confidentiality of patient information at all times.
7. Ensure a clean and organized work environment.
8. Coordinate referrals to specialists and other healthcare providers.
9. Assist with billing and collection of payments.
10. Perform other duties as assigned.
Qualifications and Skills:
1. High school diploma or equivalent.
2. Previous experience working in a medical office setting preferred.
3. Proficient in Microsoft Office applications.
4. Excellent communication and customer service skills.
5. Strong organizational skills and attention to detail.
6. Ability to multitask and prioritize tasks effectively.
7. Knowledge of medical terminology and basic healthcare procedures.
8. Ability to work independently and as part of a team.
9. Must maintain patient confidentiality at all times.
10. Medical Secretary certification is a plus.
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